Guaranty Mortgage Service, Inc.

Contact anyone of our staff regardless of your inquiry.

Jackie L. Toppin: President & Mortgage Broker


NMLS #50162
Office: 907.644.0491
Cell: 907.306.2928
EFax: 907.782.4277

My career in the mortgage industry began in 1977. Since then, I have had the pleasure of being a
trusted adviser to over 5,000 families! Hard work, reliability and my personal commitment to an exceptional home buying experience for my customers has created the word of mouth referrals that have been the backbone of my industry longevity.

There are so many products available to borrowers these days. Understanding the nuances of each product and how to best fit clients with the right loan for them is what I do best. Together we can find the creative solutions to make your dream home a reality. Let’s put my creativity, knowledge and problem solving skills to work for you!

Main Office – 4300 B Street, Suite 301, Anchorage, Alaska 99508

Rena J. Jackson: Mortgage Loan Originator

NMLS #1161918
Office: 469.444.3960
Cell: 469.865.0242
EFax: 469.213.5906

With every transaction, I strive to exceed my clients’ expectations. As a military veteran, I know the importance of having all the information before making a commitment. Taking the time to really know my clients affords me the opportunity to match their financial circumstances with the best mortgage product available. Since I began my career in the finance industry in 2001, I have worked with first-time borrowers, experienced borrowers and borrowers with credit ranging from A+ to those with credit challenges. I look forward to assisting my clients in making their dreams of home-ownership a reality.

Texas Branch – 8951 Collin McKinney Pkwy, Suite 1201-7, McKinney, Tx 75070

Jessica Zellers: Mortgage Loan Originator

NMLS #1452127
Office: 907.272.0200
Cell: 907.242.0064
EFax: 907.782.4277

I began my career in the real estate industry in 2008, ironically the year that the market was hit hard and the mortgage industry saw radical changes. My most rewarding past job responsibilities were those where I worked directly on revisions within the mortgage banking industry. The mortgage process can seem difficult and at times overwhelming. I am here to give my clients insight and encouragement as needed to fulfill their goals. I am passionate about easing the tensions that can occur on the road to home ownership and I’m grateful to work for a company that strives to restore integrity in the mortgage banking industry simply by taking the time to make a difference.

Mid-Town Branch – 255 Fireweed Lane, Suite 103, Anchorage, AK 99503

Sarah Marchand: Mortgage Loan Originator

NMLS #1620517
Office: 907.644.0491
EFax: 907.351.7581

When I was only 4 years old, my family moved to Anchorage when my dad was stationed at the Air Force base. I have been here ever since and consider myself a lifelong Alaskan. My husband and I met as tour guides and our love of travel recently took us to Abu Dhabi where my experiences gave me additional insight into other cultures and made me realize the diversity of cultures we have here in Alaska. I love living here and am proud to call Alaska my home.

Being your Mortgage Loan Originator means that I will be your comprehensive source of information during your homebuying or refinancing experience. Communication is vital during this process and my personal guaranty is to be available to my clients when they need me the most. The reputation Guaranty Mortgage has for working with families of all walks of life, and being able to obtain financing for clients’ who don’t always fit in the box, is what is so exciting about working here. I look forward to assisting you and your family get into your first home or your next home!

Main Office – 4300 B Street, Suite 301, Anchorage, AK 99508

Robin Ruttle: Senior Loan Processor

Office: 907.644.0491
EFax: 907.782.4277

Over my decades of work in the real estate industry, I have held a myriad of positions which have given me a unique 360-degree view of the mortgage process. Here at Guaranty Mortgage Service, taking the extra time to help our clients is truly our priority and it makes coming to work each day such a joy. I love spending my free time with my beautiful grandchildren and spending weekends at our cabin.

Main Office – 4300 B Street, Suite 301, Anchorage, AK 99508

Crystal Peltola: Compliance Officer

Office: 907.644.0491
EFax: 907.782.4277

I began a career in the title insurance business quite by accident in 1981 and stayed there for the next 32 years eventually being hired to start a title company! Within five years the company had grown to 8 offices statewide and 55 employees. Creating a new company required I focus extensively on the areas of compliance, regulatory, legislative and human resources. For most of my career, I was on the board of the Alaska Land Title Association serving one term as President. During my tenure with the association my emphasis was on creating a continuing education platform and educational seminars. I served as a committee member for the American Land Title Association Education, and received my National Title Professional designation in 2014.  I started with Guaranty Mortgage Service in November of 2014 and find the challenges of the mortgage industry very fulfilling.

Main Office – 4300 B Street, Suite 301, Anchorage, AK 99508

Agata Mierwinska: Post-Closing Auditor

Office: 907.644.0491
EFax: 907.782.4277

I have recently realized my dream of starting my own business in the culinary arts with a dear friend. Although baking and pastry design are my true passion, I was given the opportunity in 2015 to expand my financial knowledge. As a single mother, I felt this was a wonderful opportunity to broaden my skill set. The insight and experience I’ve received as a Post-Closing Auditor for Guaranty Mortgage has been invaluable and gave me the direction and confidence to fulfill my dreams!

Main Office – 4300 B Street, Suite 301, Anchorage, AK 99508